Quality Manager – Six Sigma Black Belt Quality

Gratitude Inc

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5 days ago

Quality Manager – Six Sigma Black Belt Quality

10-15 Year(s)

Kolkata

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Job Description

Key Skills

Data Analysis Quality Management System Root cause analysis Stakeholder Management Power BI minitab Process Improvement

21 candidate(s) have already applied for this Job. Apply now

TCS is hiring an experienced Quality Analyst with mandatory Six Sigma Black Belt certification to drive quality excellence and process improvement initiatives across projects. The role requires strong expertise in Lean Six Sigma methodologies, data analysis, quality management systems, and stakeholder management.

Key Responsibilities

Develop, implement, and monitor project quality standards and processes.
Ensure compliance with organizational and client quality objectives.
Lead Lean Six Sigma projects using DMAIC/DMADV methodologies.
Identify process inefficiencies and implement improvement frameworks.
Analyze project data to identify trends, risks, and improvement opportunities.
Prepare quality reports, dashboards, and presentations for stakeholders.
Collaborate with cross-functional teams to achieve project and quality goals.
Mentor and train team members on Six Sigma tools and best practices.

Required Skills

Six Sigma Black Belt Certification (Mandatory)
Quality Management
Process Improvement
Root Cause Analysis
Data Analysis
Power BI
Minitab
Advanced Excel
Stakeholder Management
ISO 9001 / CMMI knowledge
Communication & Presentation Skills

Eligibility Criteria

10+ years of experience in Quality Assurance, Process Improvement, or related domains.
Bachelor’s or Master’s degree in Engineering, Business Administration, or a related field.
Experience in IT Services / Consulting will be an added advantage.
Familiarity with Agile/Scrum methodologies preferred.

Important Notes

Ex-TCS employees are not eligible to apply.
PAN and Date of Birth are mandatory for profile creation.

Interested candidates can apply with their updated resume along with PAN and DOB details.

Role

Business/EDP Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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