Team Lead – Sales Order Management
Gratitude IncTeam Lead – Sales Order Management
Job Description
Key Skills
91 candidate(s) have already applied for this Job. Apply now
About the Role
We're looking for an experienced Team Lead to manage Sales Order Management operations within the Supply Chain domain. The role involves leading a team, driving SLA and KPI performance, managing client relationships, ensuring quality delivery, resolving escalations, and implementing continuous process improvements.
Qualifications
6–8 years of experience in Sales Order Management or Supply Chain Operations
Team Lead experience with people management and client handling
Strong knowledge of Sales Order Management and Order Entry processes
Experience managing SLAs, KPIs, quality, and operational performance
Good understanding of Supply Chain Management (SCM)
Strong analytical, stakeholder management, and problem-solving skills
Benefits
Competitive salary package
Opportunity to lead high-performing operations teams
Career growth within a global organization
Exposure to client-facing and process improvement initiatives
Important Eligibility
PAN and Date of Birth are mandatory for profile creation.
For Review: Please ensure your CV clearly reflects the mandatory experience in Sales Order Management, team leadership, SLA/KPI management, client handling, quality management, and Supply Chain Operations. Profiles that do not demonstrate these non-negotiable requirements may not be considered.
Apply now by sending your updated CV along with the following details:
Highest Educational Qualification:
Total Experience:
Team Lead Experience:
Experience in Sales Order Management:
Experience in Supply Chain Management:
Experience in Order Entry Process:
Current Company:
Current Location:
Current CTC:
Expected CTC:
Notice Period:
PAN Available (Yes/No):
Date of Birth:
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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