Healthcare Interpretation Support
Gratitude IncHealthcare Interpretation Support
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Project: Healthcare Interpretation Support
Role: Associate – Interpretation Support (Work From Home)
Language: Cantonese & English
Experience: 0–5 years
Shift: Permanent Night Shift
Key Responsibilities:
- Provide real-time consecutive interpretation between English-speaking healthcare professionals and Cantonese-speaking patients.
- Interpret accurately without adding, omitting, or changing meaning.
- Handle healthcare, insurance, emergency, finance, and support-related calls.
- Maintain confidentiality, neutrality, and professionalism.
- Attend training, coaching, and quality reviews.
- Meet schedule adherence and performance standards while working remotely.
Requirements:
- Fluency in Cantonese and English (B2+/C1 preferred).
- Strong communication, listening, and interpretation skills.
- Ability to work independently from home with a stable internet connection.
- High School, Diploma, or Bachelor's Degree.
- Freshers and experienced candidates are welcome.
- Experience in interpretation, healthcare, BPO, customer service, translation, or related fields is an advantage.
Assessment (Mandatory):
Please complete the Cantonese assessment before the interview and let us know once it is done.
Assessment Link:
Cantonese: https://forms.office.com/r/20puNhje4k
Role
Customer Success Specialist
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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