Associate Customer Support (Japanese)
Gratitude IncAssociate Customer Support (Japanese)
Job Description
Key Skills
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We are hiring Japanese-speaking Customer Support Associates to provide excellent customer service through phone support, resolve customer concerns, escalate complex issues when necessary, maintain service quality, and meet performance targets in a fast-paced e-commerce environment.
Requirements
Native Japanese or JLPT N1
Strong verbal communication
Customer service mindset
Willing to relocate to Malaysia
Rotational shifts
E-commerce experience preferred
Visa sponsorship available
Role
Customer Success Specialist
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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