Gratitude Inc banner
Gratitude Inc logo

Customer Service Executive (E-Hailing Singapore Market) local Malaysians only

Gratitude Inc
116 Views
2 weeks ago

Customer Service Executive (E-Hailing Singapore Market) local Malaysians only

0-2 Year(s)
RM 2 - RM 2.1 Thousand p.m
Johor
Johor

Job Description

Key Skills

Proficient in English Strong English Communication Skills

42 candidate(s) have already applied for this Job. Apply now

Job Title : Customer Service Executive (E-Hailing Singapore Market) local Malaysians only


Qualification: Completed with SPM, UEC, ICGSE certificate

Language: English Speaking (Read, Write & Speak)


Salary - 2100 MYR Basic + Allowance 700 MYR


Location - Johor Bahru (Onsite)


Job Description:

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



Working days- 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25

Working Shift - 24 Hours Rotational

(Compulsory working on Public Holidays and Weekends)

Interview mode- Walk in


PRESCREENING NOTES:

Completed with SPM, UEC, ICGSE certificate:

Years of Experience in Customer Service with international account:

English Language Proficiency:

Nationality:

Current Location:

Willing to work onsite in Johor Bahru:

Willing to work 24hrs rotational and 6 days a week:

Current/Last salary:

Good with 2100 MYR + 700MYR Allowance:

Role

Any Other

Timings

Flexible (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Fatimat Akorede

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Assembly Technician

Gratitude Inc

2 - 4 Year(s)

Machine Tools Manufacturing

RM 2 - RM 2.4 Thousand p.m

Selangor, Malaysia

0 - 5 Year(s)

Customer Service Agent Mandarin or Cantonese Voice Support Healthcare Experience BPO international voice account experience

RM 4 - RM 5 Thousand p.m

Johor, Malaysia

3 - 4 Year(s)

BPO Experience

Confidential

Kuala Lumpur, Malaysia

0 - 5 Year(s)

Cantonese

RM 4 - RM 5 Thousand p.m

Johor, Malaysia

0 - 5 Year(s)

Customer Service Problem Solving inbound calls

Confidential

Johor, Malaysia

1 - 4 Year(s)

Manufacturing Teamwork Communication Skills

RM 2 - RM 2.4 Thousand p.m

Selangor, Malaysia

1 - 2 Year(s)

Proficient in English Strong English Communication Skills

RM 2 - RM 2.1 Thousand p.m

Johor, Malaysia

3 - 4 Year(s)

Sales

RM 3 - RM 9 Thousand p.m

Selangor, Malaysia

0 - 5 Year(s)

Cantonese International voice Process At least high school graduate

RM 4 - RM 5 Thousand p.m

Kuala Lumpur, Malaysia

2 - 5 Year(s)

Communication Sales • At least 1-2 years B2B/Account Management experience

Confidential

Selangor, Malaysia