Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong
Gratitude IncCustomer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong
Job Description
Key Skills
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We are looking for a Customer Service Executive fluent in Mandarin, Cantonese, and English to support customers in the Hong Kong E-Hailing market. The role involves handling customer inquiries, resolving complaints and service-related issues, providing accurate information, and ensuring a positive customer experience across various communication channels. Candidates should have excellent multilingual communication, problem-solving, and customer service skills and be comfortable working in a fast-paced environment.
Role
Appeals Support Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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