Application Support Engineer – Google Cloud Platform (GCP)
Gratitude IncApplication Support Engineer – Google Cloud Platform (GCP)
Job Description
Key Skills
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Application Support Engineer – Google Cloud Platform (GCP)
Location: Manila / Taguig City
Work Setup: Onsite
Work Schedule: Shifting Schedule
Employment Type: Full-Time (Permanent)
Start Date: ASAP
Build Your Career in Cloud Application Support!
Are you an experienced Application Support Engineer with expertise in Google Kubernetes Engine (GKE) and cloud technologies? Join a high-performing technology team where you'll play a critical role in ensuring the stability, performance, and reliability of enterprise business applications.
If you're passionate about cloud infrastructure, troubleshooting complex systems, and working with modern DevOps technologies, we'd love to hear from you!
Key Responsibilities
Monitor, troubleshoot, and resolve issues affecting critical business applications and cloud environments.
Serve as a Subject Matter Expert (SME) for Google Kubernetes Engine (GKE) and application support.
Perform root cause analysis and implement effective solutions to prevent recurring issues.
Collaborate with cross-functional teams to maintain application stability and performance.
Analyze system logs, performance metrics, and monitoring tools to identify operational improvements.
Support incident management, problem management, and continuous service improvement initiatives.
Ensure business systems remain highly available and operational.
Contribute to technical documentation, knowledge sharing, and best practices.
Qualifications
Minimum 3 years of hands-on experience with Google Kubernetes Engine (GKE).
Strong knowledge of application support methodologies and IT operations.
Experience with DevOps tools and cloud-based technologies.
Familiarity with containerization and orchestration technologies such as Kubernetes.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Must be willing to work onsite on a shifting schedule in Manila or Taguig.
Must already have the legal right to work in the Philippines.
Preferred Technical Skills
Google Kubernetes Engine (GKE)
Google Cloud Platform (GCP)
Kubernetes
DevOps
Cloud Infrastructure
Containerization
System Monitoring
Incident & Problem Management
Role
Customer Service Executive -Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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