Bilingual Spanish Customer Service Executive
Gratitude IncBilingual Spanish Customer Service Executive
Job Description
Key Skills
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Role Overview
We are seeking Bilingual Spanish Customer Service Executives to handle customer interactions in both Spanish and English. You will assist customers with inquiries, account concerns, and general support needs in a fast-paced BPO environment. This role is open to candidates with conversational Spanish skills—no advanced certification is required.
Key Responsibilities
Handle inbound customer interactions via phone, email, and chat in Spanish and English
Assist customers with account inquiries, service requests, and general support needs
Resolve customer concerns efficiently while delivering a positive customer experience
Document interactions accurately using company systems
Meet quality, productivity, attendance, and customer satisfaction goals
Qualifications
At least a high school graduate – required
Conversational Spanish skills – required; no advanced certification necessary
Experience as a Bilingual Spanish CSR is preferred but not required
At least 1 year of BPO customer service experience – required
Willing to work onsite in Bridgetowne, Quezon City or Ortigas, Pasig City
Willing to work on a night shift / shifting schedule
Why Join?
Competitive salary: ₱40,000 – ₱55,000
Prime Ortigas or Bridgetowne locations
Career growth in bilingual customer service
Dynamic and supportive team environment
Role
Spanish Language Expert
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
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