Collections Team Lead
Gratitude IncCollections Team Lead
Job Description
Key Skills
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Job title: Collections Team Lead
Work set up: Quezon City
Work shift: US Business hours
Salary: up to 38k (open for negotiation)
Experience: 2+ years
Start date: ASAP
Headcount: 1
Qualifications:
• College Graduate , Undergrad 2nd year completed
• 2+ years experience as Team Lead
• Must have Collections experience
• Not a job hopper
Recruitment Process:
Initial Interview: HRI (Human Resource Interview)
SVAR
Ops Interview: HMI (Hiring Manager)
Client Interview: MS Teams
Pre-screening Notes:
• Highest Educational attainment?
• How many years of relevant experience you had as a Team Lead?
•. Do you have a collections experience?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in Quezon City with a US shift schedules?
• When are you available to start once hired?
Role
Team Leader
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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