CRM Lead

Gratitude Inc

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1 day ago

CRM Lead

5-10 Year(s)

150 - 200 Thousand p.m

Manila (Eastwood quezon city)

Job Description

Key Skills

C# HTML JavaScript Jquery bachelors degree SOA. Microsoft Dynamics CRM 365

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• Bachelor’s degree
• Strong industry and product knowledge in Microsoft Dynamics CRM 365
• Good understanding of OO (Object Oriented) programming.
• Excellent knowledge of SOA based architecture REST/SOAP.
• Proficiency in C#, .Html ,jQuery, JSON, JavaScript, JavaScript Frameworks, Model Binding, and Asynchronous programming.
• Good understanding of SSRS and CRM Reports
• Good understanding of integrations with Dynamics CRM
• Azure tools and technologies
• Power platform exposure is a must have with strong experience in power automate, canvas app/Model driven apps
Good to Have:
• MS Dynamics CE experience (Certifications a plus).
• Experience designing and implementing systems that integrate with .NET application’s API.
• Proficiency in ASP.net MVC framework and techniques.
• Skills in web services, XML, HTML5, SharePoint, SSIS, SSRS, MVC.
• Not a job hopper
• Must not be a present or former employee of Wipro

Responsibilities:
• Design and develop systems to support business and technical requirements in CRM platform
• Work with customer stakeholder to analyse business requirements, define functional specifications, and consult with clients on operational uses of the CRM platform
• Responsible for owning and delivering software enhancements, minor projects, defect resolutions and integration of features in Dynamics 365
• Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365
• Identify design problems and devise elegant solutions across technologies. Take a user-centred approach and rapidly iterate.
• Experience in Agile development experience.
• Strong analytics and problem-solving skills, interpersonal and teamwork skills. Sensitive to working in a multicultural environment.
• Must have strong communication skills and be comfortable in liaising with client stakeholders
• Independently drive a team of developers to deliver the overall solution; Should have working knowledge leading offshore teams from onshore
• Ability to work effectively under stress and to juggle multiple priorities within tight deadlines.

Role

Lead Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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