CSR -Teleperformance McKinley

Gratitude Inc

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2 months ago

CSR -Teleperformance McKinley

1-21 Year(s)

₱ 20 - ₱ 35K p.m

Manila (Makati, Taguig, Fairview Quezon City, Diliman quezon city, Bridgetown quezon City)

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Job Description

Key Skills

Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo Call Center experience

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HIRING NOW: MULTIPLE ACCOUNTS | TELEPERFORMANCE MCKINLEY

Location: Teleperformance McKinley, Taguig

Work Setup: Onsite

Industry: Tech and Consumer, BFSI, Travel and Hospitality

Open Positions

1. TECH AND CONSUMER ACCOUNT

- Must have 6 months Sales Experience

- High School / Senior High School Graduate

- Need 1 Valid ID prior to training: Passport, UMID, Professional License if available ex. PRC or other digitized prof ID, Voters ID, Postal, National ID - Digitized - Not printed copy, and Drivers License

- Salary: ₱20,000

2. BFSI ACCOUNT

- At least 6 months Call Center Experience

- High School / Senior High School Graduate

- Salary: ₱19,116 - ₱22,000

- Account Allowance: ₱0 - ₱3,000

3. BFSI ACCOUNT

- At least 12 months Call Center Experience

- High School / Senior High School Graduate

- Salary: ₱19,000 - ₱28,000

- Account Allowance: ₱0 - ₱4,000

4. TRAVEL AND HOSPITALITY ACCOUNT

- At least 24 months of GDS Experience

- High School / Senior High School Graduate

- Salary: ₱33,000 - ₱55,000

- Account Allowance: ₱12,000 - ₱34,000

General Qualifications

- Good communication skills in English

- Willing to work onsite in McKinley, Taguig

- Willing to work on shifting schedules, weekends, and holidays

- Customer service oriented and target driven

What You’ll Do

- For Tech and Consumer: Handle product inquiries, sales, and technical support

- For BFSI: Assist with financial products, account inquiries, and transactions

- For Travel and Hospitality: Handle bookings, reservations, and customer inquiries using GDS

- Provide excellent customer service via voice, chat, or email

- Meet quality and performance targets

We Offer

- Competitive salary plus account allowance where applicable

- HMO on Day 1 + 1 Dependent

- Paid Training

- Performance bonuses and incentives

- Career growth and promotion opportunities

- Accessible location in McKinley Hill, Taguig

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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