Customer Service Rep - Insurance Voice (MENDOTA) - EXL Pasay
Gratitude IncCustomer Service Rep - Insurance Voice (MENDOTA) - EXL Pasay
Job Description
Key Skills
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Customer Service Rep - Insurance Voice (MENDOTA) - EXL Pasay - Up to 22K*
Location: Pasay City - Onsite | Salary: Up to PHP 22,000 Package
*ABOUT US - JOIN OUR INSURANCE TEAM IN PASAY:*
Exciting opportunity for *Insurance Voice Account (MENDOTA) at EXL Pasay*! Earn up to *PHP 22,000 package*. This is an onsite role for experienced voice agents looking for a stable account.
*PERKS & BENEFITS:*
- Competitive salary package up to PHP 22,000
- HMO coverage and paid leaves
- Government-mandated benefits
- Paid training and career development opportunities
- Stable and long-term insurance account
*YOUR ROLE:*
- Handle insurance customer inquiries via voice channel
- Provide accurate information and assistance
- Resolve customer concerns with empathy and professionalism
- Meet quality and performance metrics
*QUALIFICATIONS:*
- Education: At least Senior High School Graduate
- Experience: Minimum 1 year BPO Voice experience required
- Communication: Excellent English communication skills
- Attributes: Strong customer service orientation
- Work Setup: Willing to work onsite in Pasay City and on a shifting schedule
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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