Hiring: Customer Service Representative – Travel Account
Gratitude IncHiring: Customer Service Representative – Travel Account
Job Description
Key Skills
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We are looking for enthusiastic individuals to join our growing team as Travel Account Specialists. You will assist international travelers with bookings, itinerary management, flight modifications, and general inquiries, ensuring a seamless travel experience.
Minimum Qualifications:
Education:High School Graduate (Old Curriculum) or Senior High School Graduate.
Experience: Open to fresh graduates; prior BPO or customer service experience is an advantage but not required.
Skills: Strong verbal and written English communication skills, active listening, and basic geographical knowledge.
Key Responsibilities:
* Handle inbound inquiries regarding flight, hotel, and car rental reservations.
* Provide accurate information on travel policies, restrictions, and cancellation procedures.
* Resolve booking issues efficiently while maintaining high customer satisfaction.
What We Offer:
* Competitive basic salary (23k - 28k) with performance-based travel incentives.
* Paid premium training and night differential pay.
* Comprehensive healthcare coverage (HMO) upon regularization.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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