Insurance Customer Service Representative
Job Description
Key Skills
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LOCATION: Alabang
WORK SETUP: Onsite
START DATE: September 21, 2026
Qualifications:
Minimum SHS Graduate – required
1 year BPO experience – required
Salary: Up to ₱24,000
Key Responsibilities:
Handle inbound customer inquiries regarding insurance policies
Assist with policy updates, claims, and account concerns
Resolve customer issues and escalate complex cases
Document interactions accurately in the system
Role
Non-Life Insurance Agent
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Insurance Agent
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- Giving the VNA round?
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- How would you handle an irate customer?
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