Retention Specialist

Gratitude Inc

401 Views

1 month ago

Retention Specialist

0-8 Year(s)

₱ 30 - ₱ 35K p.m

Job Description

Key Skills

Customer Management customer service analyst Customer oriented BPO Operations BPO industry Customer Care International BPO BPO/ITES customer support General customer service customer service and problem-solving skills

2 candidate(s) have already applied for this Job. Apply now

‎Job Description

‎We are seeking an experienced Retention Specialist to build strong customer relationships, support client renewals, and help improve customer retention through excellent service and effective account management.

‎Qualifications

‎- College graduate

- At least 2 years of experience in renewals, retention, or inside sales

‎- Familiar with CRM tools such as Salesforce or HubSpot

‎- Strong communication and problem-solving skills

‎- Willing to work onsite

‎- Willing to work on shifting schedules

‎- Can start ASAP

‎

‎Benefits

‎- Competitive salary package

- Paid training

‎- HMO and other company benefits

‎- Career growth and development opportunities

‎

‎If you have a passion for customer retention and relationship management, we'd love to hear from you.

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Toniaballey Chimaobi

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details