Senior Operations Manager, Healthcare
Gratitude IncSenior Operations Manager, Healthcare
Job Description
Key Skills
5 candidate(s) have already applied for this Job. Apply now
Job Title: Senior Operations Manager, Healthcare
Account: Healthcare
Schedule: Shifting schedule (including weekends) and may work during holidays
Salary: 100,000 - 125,000 (ALL IN – still depends on their work experience)
Work Location: Market! Market!, Taguig (must be willing to work onsite)
Qualification:
- At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate | Post Graduate.
Key Attributes:
- Must have at least 5 years of managerial experience in handling a healthcare account in a BPO company.
- Must be proficient in English & MS Office Skills
- Must have managed Team Leads & Managers as direct reports with a minimum headcount of 100 FTEs.
- Must have managed clients and should have handled MBRs, QBRs.
- Must be well-versed with the client SLAs and Operational Metrics on Shrinkage, Manpower Planning, Attrition, AHT.
- Must have excellent team management skills and should be able to drive the team towards achieving organizational goals.
Preferred:
- Candidates residing in Manila or nearby provinces and can be scheduled for an online/onsite assessment and interview immediately
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Talent Acquisition Lead
Gratitude Inc6 - 8 Year(s)
45 - 55 Thousand p.m
Manila, Philippines
Medical Coding Team Leader (PHRN)
Gratitude Inc3 - 7 Year(s)
85 - 90 Thousand p.m
Manila, Philippines
SAP SuccessFactors Expert
Gratitude Inc3 - 10 Year(s)
Confidential
Manila, Philippines
Finance Specialist
Gratitude Inc2 - 5 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Customer Service -Spanish Bilingual
Gratitude Inc1 - 29 Year(s)
Confidential
Manila, Philippines
Sales Agents Massive Hiring
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Payroll Associate
Gratitude Inc1 - 3 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Contect Center Solution Manager
Gratitude Inc10 - 18 Year(s)
190 - 200 Thousand p.m
Manila, Philippines
Senior Salesforce Administrator
Gratitude Inc5 - 10 Year(s)
60 - 110 Thousand p.m
Manila, Philippines
BPO Payroll Associate
Gratitude Inc1 - 2 Year(s)
20 - 25 Thousand p.m
Manila, Philippines