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service desk Team Leader

Gratitude Inc
521 Views
2 months ago

service desk Team Leader

4-6 Year(s)
Manila - Lapu Lapu city, Cebu Central Visayas - Minglanilla
Manila - Lapu Lapu city, Cebu Central Visayas - Minglanilla

Job Description

Key Skills

Service Desk ITSM BPO Service Desk ITSM Tools: ServiceNow, JIRA, or similar platforms ITIL knowledge ITIL Foundation Service Now Experience

3 candidate(s) have already applied for this Job. Apply now


Hiring a service desk team leader with IT service desk, serviceNow/ITSM, and bpo leadership experience. Onsite role in cube city with shifting schedule.

Role

Team Leader -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Victoria Ijeoma Ekeh

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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