Spanish SPE CSR for Taguig | Open for Non-Native Speakers (Filipinos only)
Gratitude IncSpanish SPE CSR for Taguig | Open for Non-Native Speakers (Filipinos only)
Job Description
Key Skills
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Spanish-Speaking Customer Service Representative (SPE)
Location: Taguig, Metro Manila
Work Setup: Onsite
Employment Type: Full-time
Start Date: ASAP
Schedule: Shifting Schedule / Night Shift
Job Summary
We are looking for Spanish-Speaking Customer Service Representatives (SPE) to join our team in Taguig. The successful candidates will provide excellent customer support to Spanish-speaking customers while ensuring a high-quality customer experience.
This opportunity is open to Filipino non-native Spanish speakers with strong Spanish and English communication skills and at least 1 year of BPO experience.
Qualifications
- Filipino applicants only; non-native Spanish speakers
- Minimum 2 years in college with no back subjects
- At least 1 year of BPO experience
- Previous Customer Service Representative (CSR) experience is required
- Strong verbal and written Spanish communication skills
- Good English communication skills
- Excellent customer service and interpersonal skills
- Willing to work onsite in Taguig
- Willing to work on a shifting schedule, including night shifts
- Available to start ASAP
Key Responsibilities
- Handle customer inquiries and concerns through the assigned support channel
- Provide accurate information and appropriate solutions to customers
- Communicate professionally in both Spanish and English
- Resolve customer issues efficiently while maintaining a positive customer experience
- Document customer interactions accurately in the system
- Follow company policies, procedures, and quality standards
- Meet established productivity, customer satisfaction, and performance targets
Compensation & Benefits
- Competitive salary.
- Onsite work in Taguig
- Career growth and development opportunities
- Structured training and onboarding
- Opportunity to work in a dynamic, multicultural environment
How to Apply
Interested candidates who meet the qualifications are encouraged to apply immediately. Limited slots available.
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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