URGENT: COGNIZANT & FIRSTSOURCE HIRING

Gratitude Inc

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17 hours ago

URGENT: COGNIZANT & FIRSTSOURCE HIRING

2-5 Year(s)

Manila (Cubao Quezon City, Taguig, Fairview Quezon City)

Job Description

Key Skills

Communication typing skills Problem-Solving Skills

0 candidate(s) have already applied for this Job. Apply now

URGENT: COGNIZANT & FIRSTSOURCE HIRING – JUNE START DATES

These jobs start this month (June 9, 15, 16, 23, 26).
If we don't send candidates NOW, other agencies will take the slots.

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COGNIZANT – 385 people needed (harder roles, higher pay)

What does "HC" mean?
HC = "Headcount" = number of people the client wants to hire.

What is BPO?
BPO = Business Process Outsourcing = call center / customer service jobs.

What is Versant?
Versant = an English test over the phone. Measures how clear and fluent you speak.

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Vertis North (near Quezon City) – 320 people needed

Role: Customer Service for Online Video Sharing (like YouTube moderation)

Pay: ₱22,000 all-in + ₱25,000 completion bonus (you get ₱25K extra if you finish 4 months)

Start dates: June 9, June 16, June 23

Who can apply?

· Finished at least 2 years of college (no need diploma)
· Has at least 6 months call center experience
· Pass the Versant English test (C1 level = very good English)
· Did NOT work in an online search engine account (like Google) in the last 3 months

Job type: Project-based for 4 months only.

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Taguig – 50 people needed (Insurance role – mid level)

Role: CSR for Insurance Brokerage (PE/SPE level)

Pay: Up to ₱28,000

Start date: June 16

Who can apply?

· College graduate + at least 3 months BPO experience
· OR finished 2 years college + at least 2 years BPO experience

Nice to have (but not required):
Experience with non-life insurance, auto loan, home loan, property & casualty insurance.

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Taguig – 15 people needed (Insurance role – experienced)

Role: CSR for Insurance Brokerage (SME = Subject Matter Expert)

Pay: Up to ₱40,000

Start date: June 16

Who can apply?

· College graduate + at least 12 months BPO experience
· OR finished 2 years college + at least 18 months BPO experience

REQUIRED: Insurance background (non-life, property & casualty, brokerage, policy servicing, billing, premiums)

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What keywords to search for Cognizant candidates?

Look for these words on resumes or in Facebook groups:

· Content moderation
· Trust and Safety
· Online video sharing
· Social media content review
· Insurance brokerage
· Non-life insurance
· Property & casualty
· Auto loan / home loan
· Policy servicing
· Billing / premiums

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FIRSTSOURCE (FSL) – 160 people needed (easier roles, Taguig area)

Site: Taguig / McKinley Hill (near BGC)

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US Telco – 60 people needed

Start date: June 15

Pay: ₱23,000 basic + ₱2,000 allowance (total ₱25,000)

Who can apply?

· Freshers = no experience needed!
· But technical experience is a plus
· Must live near Taguig, Makati, Pasig, or Pasay
· Good English communication

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US Healthcare – 100 people needed

Appointment Scheduling & Billing Inquiry

· 30 people start June 15
· 70 people start June 26

Pay: ₱23,500 basic + ₱2,000 allowance (total ₱25,500)

Who can apply?

· Freshers welcome for junior roles
· BUT for Senior Associate roles, they NEED healthcare experience
· Appointment scheduling or billing inquiry background is a plus
· Must live near Taguig, Makati, Pasig, or Pasay

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VERY IMPORTANT – Firstsource rule:

Candidates MUST register using the FSL QR code in their system (ATS).
ATS = Applicant Tracking System = the online tool where the client tracks applicants.

If they don't complete the registration, they will NOT be entertained.
So guide them step by step to finish registration.

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WHY WE NEED TO SOURCE EMERGENCY – AND WHY IT MEANS MORE HIRES

If we don't act fast:
Other recruitment agencies will fill these slots in 7–10 days. We lose.

If we focus on these roles:
We get more "selects" = candidates who actually get hired.

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For Cognizant:

Wrong way: Send any call center agent. They will fail the Versant English test or won't have the right experience. Wasted effort.

Right way: Search for exact keywords (content moderation, insurance, etc.). These candidates pass screening 3 to 5 times more often.
More passes = more hires = more commission.

Also, the ₱40,000 pay for SME role attracts experienced people who are serious – they won't quit easily.

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For Firstsource:

Wrong way: Just get a candidate and forward them. They miss the QR registration step → rejected.

Right way: Before you endorse, walk them through the QR registration. Recruiters who do this see 80% more candidates processed.
More processed = more hired.

Freshers for Telco need handholding. Call them, guide them, set up same-day virtual interviews. That locks them in for June 15 start.

Healthcare roles have a late June 26 start – use medical or allied health job boards. Those candidates already know appointment scheduling. They get hired 2x more than general agents.

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ACTION SUMMARY FOR FRESHERS

1. Cognizant – Don't mass send. Screen for keywords. Target 5–8 good candidates per day.
2. Firstsource – Always do QR registration first. Target 8–12 candidates per day.
3. Both – Start dates are this month. Every day you wait, slots disappear.

Remember: Quality over quantity. Better to send 5 right candidates than 50 wrong ones.

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Role

Customer Service Executive

Timings

Flexible (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Victor Adeyemi

Recruiter - Gratitude Inc

NA, nigeria

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