Wealth Management - Mortgage Manager II / AVP Mortgage Operations |
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Assistant Vice President, Mortgage Operations – Role Summary
The Assistant Vice President, Mortgage Operations is responsible for leading end-to-end mortgage origination processes for complex loan portfolios within the Private Bank segment. The role ensures accurate execution across the full lifecycle—from application intake through closing and funding—while maintaining high service quality, operational efficiency, and regulatory compliance.
Key responsibilities include managing daily pipeline activities, prioritizing workloads, and resolving escalations to ensure timely loan processing. The AVP reviews complex mortgage files involving nonstandard income, assets, and collateral, while collaborating with underwriting, processing, and closing teams to streamline workflows and remove operational bottlenecks.
The role emphasizes strong leadership, with responsibility for coaching, mentoring, and developing a team of 5–10 staff, driving performance management, and enhancing team capabilities. It also involves enforcing internal controls, managing operational risks, and ensuring audit readiness through accurate documentation and compliance with regulatory standards.
Additionally, the AVP drives continuous process improvements, supports operational transformation initiatives, and provides reporting insights to senior management for decision-making. Candidates must have extensive experience in U.S. mortgage operations, strong people management skills, and the ability to manage complex, high-volume workflows effectively.
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
URGENT! Japanese Bilingual - Voice Account | Quezon City
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
CSR:Telco /Healthcare Account -Teleperformance Edsa
Gratitude Inc1 - 25 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Travel Account Csr needed for immediate start up.
Gratitude Inc3 - 4 Year(s)
₱ 45 - ₱ 50K p.m
Manila, Philippines
CSR -UK Financial collections account - Wipro Eton QC
Gratitude Inc1 - 36 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
USRN Trainer (Assistant Manager Level) – Healthcare
Gratitude Inc3 - 6 Year(s)
Confidential
Manila, Philippines
RCM Account
Gratitude Inc1 - 15 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
US Telco Customer Support Representative (BPO)
Gratitude Inc0 - 4 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
CUSTOMER SERVICES
Gratitude Inc0 - 2 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
CSR -Teleperformance McKinley
Gratitude Inc1 - 21 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
Senior Staff Accountant - Supervisor | Taguig
Gratitude Inc4 - 5 Year(s)
₱ 50 - ₱ 65K p.m
Manila, Philippines

