Gratitude Inc banner
Gratitude Inc logo

Analyst – Application Engineer (Business + IT)

Gratitude Inc
88 Views
5 days ago

Analyst – Application Engineer (Business + IT)

5-7 Year(s)
₱ 100 - ₱ 108K p.m
Manila (Makati)
Manila (Makati)

Job Description

Key Skills

.NET Analytical C# Collaboration Stakeholder Management Rest APIs Strong Communication Skills (Verbal and Written)) Problem-Solving Skills CI/CD pipelines

22 candidate(s) have already applied for this Job. Apply now

Analyst – Application Engineer (Business + IT)

Job Title: Analyst – Application Engineer (Hybrid Analyst – Business + IT)
Location: Makati City
Work Setup: Hybrid
Work Shift: Day Shift (8:00 AM – 5:00 PM)
Experience: 5–7 years
Salary: PHP 100,000 – 108,000/month
Headcount: 3

Job Summary

We are looking for an experienced Analyst / Application Engineer who can work across both business and IT functions. The role acts as a bridge between business requirements and technology solutions, supporting application development, troubleshooting, testing, system integration, and stakeholder collaboration.

Key Responsibilities

  • Gather, analyze, and document business and technical requirements.

  • Act as a liaison between business stakeholders, program managers, solution architects, and technology teams.

  • Provide technical support and troubleshooting for internally developed and vendor applications.

  • Diagnose and resolve application-related incidents and system issues.

  • Work with .NET/C# applications and REST APIs.

  • Support application integration, optimization, stability, and performance.

  • Assist with Azure App Services, Functions, and Azure DevOps environments.

  • Collaborate with engineering and IT support teams to maintain business continuity.

  • Define and execute functional, regression, and end-to-end testing.

  • Develop and maintain regression test suites and test scenarios.

  • Support test automation and integration of testing into CI/CD pipelines.

  • Manage Business-to-UAT testing, validation, and sign-off.

  • Ensure quality gates are met before releases and UAT handover.

Required Skills

Business & Soft Skills

  • Strong communication across technical and business stakeholders.

  • Strong analytical and problem-solving abilities.

  • Excellent collaboration and stakeholder management skills.

  • Ability to work effectively across distributed teams.

Technical Skills

  • Strong experience with .NET / C# applications.

  • Strong knowledge of REST APIs and integration patterns.

  • Familiarity with Azure App Services, Azure Functions, and Azure DevOps.

  • Knowledge of CI/CD pipelines and automation.

Testing & Quality Engineering

  • Experience with functional, regression, and end-to-end testing.

  • Experience designing test scenarios aligned with business workflows.

  • Knowledge of test automation and CI/CD integration.

  • Experience with UAT, validation, and sign-off processes.

Candidate Pre-Screening Questionnaire

Questionnaire: https://myglit.com/lateral/cref/4fb177d8c3

Note: Filling out this form is mandatory for the recruitment process. Candidates who do not complete the questionnaire may not be considered for further processing.



Role

Software Developer/ Tester

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Abhishek Kumar

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

3 - 5 Year(s)

Data Modeling SAP HANA DB Administration SAP HANA architecture

Confidential

Manila, Philippines

1 - 15 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 30K p.m

Manila, Philippines

2 - 4 Year(s)

Data Analysis Quality Assurance/QA SQL

Confidential

Manila, Philippines

1 - 20 Year(s)

Critical Thinking USRN BPO Voice Process

₱ 50 - ₱ 60K p.m

Manila, Philippines

1 - 43 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 25 - ₱ 30K p.m

Manila, Philippines

0 - 2 Year(s)

Khmer Proficient in English

₱ 100 - ₱ 113K p.m

Manila, Philippines

2 - 3 Year(s)

.Trainer Healthcare Trainer

Confidential

Manila, Philippines

0 - 5 Year(s)

Call Center Communications Customer Service

₱ 20 - ₱ 30K p.m

Manila, Philippines

0 - 1 Year(s)

Active Directory Customer Service Problem Solving

₱ 40 - ₱ 55K p.m

Manila, Philippines

1 - 3 Year(s)

WFM tools BPO Call center WFM Software Administrator

Confidential

Manila, Philippines