Application Support Engineer – Microsoft Intune Technology Architect
Gratitude IncApplication Support Engineer – Microsoft Intune Technology Architect
Job Description
Key Skills
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Application Support Engineer – Microsoft Intune Technology Architect
Location: Manila, Philippines
Work Setup: Onsite
Shift: Shifting Schedule
Experience: 5–7+ Years
Job Level: CL8
Job Type: Application Support / Technology Architecture
Role Overview
We are looking for an experienced Application Support Engineer – Microsoft Intune Technology Architect with strong expertise in Microsoft Intune, endpoint management, and cloud-based device management.
Key Responsibilities
Act as an SME for Microsoft Intune and endpoint management.
Collaborate with multiple teams and provide technical guidance.
Design and deliver technology architecture for platforms and engagements.
Support migration from on-premises imaging to cloud-native management.
Design tenant structures, naming conventions, and group hierarchies.
Design and implement Zero-Touch / Windows Autopilot provisioning.
Create procedures for application packaging, testing, deployment, and updates.
Monitor system performance and implement improvements.
Develop and maintain technical documentation and procedures.
Support SCCM/MECM architecture, including site planning, distribution strategy, discovery, gap analysis, migration planning, consolidation, and task sequence design.
Troubleshoot and resolve complex application and endpoint issues.
Required Skills
Expert proficiency in Microsoft Intune – Mandatory.
Strong application support and troubleshooting experience.
Experience with Windows Autopilot / Zero-Touch Provisioning.
Strong understanding of cloud-based endpoint management.
Ability to analyze system performance and implement improvements.
Good to Have
SCCM / Microsoft Endpoint Configuration Manager (MECM).
Microsoft 365 experience and integrations.
Application packaging and deployment experience.
Cloud-to-on-premises integration experience.
Mandatory Requirements
Minimum 5 years of relevant experience.
7+ years of hands-on Microsoft Intune experience preferred.
Strong Microsoft Intune architecture and implementation experience.
Experience with Windows Autopilot / Zero-Touch Provisioning.
Willing to work onsite in Manila.
Willing to work on a shifting schedule.
Strong communication and stakeholder management skills.
Questionnaire – Mandatory
Questionnaire Link: https://myglit.com/lateral/cref/fa5ce8ad6a
IMPORTANT: Filling out this questionnaire is MANDATORY to proceed with the recruitment process. Candidates who do not complete the form may not be considered for the next stage.
Role
IT Support
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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