Associate Director for Operations- TWFH | Non-Voice
Job Description
Key Skills
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Job title: Associate Director for Operations
Work setup: Temporary WFH
Work schedule: Flexible to work on shifting schedule if business asks (weekends, night shift, holidays)
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Start date: ASAP
Qualifications:
• Must be a graduate of any business-related course.
• Minimum of 10 years of relevant experience, including 5 years in a senior post, is required.
• Excellent verbal and written communication skills.
• Demonstrated proficiency in MS Office applications.
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
• Prior US Healthcare experience.
• Experience in managing cross-functional projects, strong ability to lead others without direct authority.
• Strong change management skills · Experience in delivering succession planning and upskilling team members.
Role
Operations Director
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Temporary WFH
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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