CRM Senior Developer
Gratitude IncCRM Senior Developer
Job Description
Key Skills
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Qualifications
- Bachelor’s degree
- Strong knowledge of Microsoft Dynamics CRM 365
- Solid understanding of OO programming and SOA architecture (REST/SOAP)
- Proficiency in C#, HTML, jQuery, JSON, JavaScript, JavaScript frameworks, Model Binding, Asynchronous programming
- Experience with SSRS, CRM Reports, and CRM integrations
- Familiarity with Azure tools and technologies
- Power Platform experience required: Power Automate, Canvas Apps, Model-Driven Apps
Good to Have
- MS Dynamics CE experience and certifications
- Experience with .NET API integrations, http://ASP.NET MVC, web services, XML, HTML5, SharePoint, SSIS, SSRS
- Not a job hopper
Responsibilities
- Design and develop systems for CRM platform based on business and technical requirements
- Analyze requirements with stakeholders, define functional specs, and consult on CRM operations
- Own and deliver enhancements, minor projects, defect fixes, and integrations in Dynamics 365
- Minimum 5 years experience configuring and customizing Microsoft Dynamics CRM 365
- Work in Agile teams with strong problem-solving, communication, and teamwork skills
- Lead a team of developers and coordinate with offshore/onshore teams
- Manage multiple priorities under tight deadlines
*Pre-Screening Questions
Send your answers to kenmerc6@gmail.com
1. Highest Educational Attainment
2. Do you have experience with Microsoft Dynamics CRM 365?
3. Years of relevant experience for this role
4. Are you amenable to a Hybrid setup in Quezon City with night shift schedules?
5. Availability to start once hired
Role
WFM
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Chat
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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