CSR voice & Non voice account -CGI Taguig

Gratitude Inc

329 Views

1 month ago

CSR voice & Non voice account -CGI Taguig

1-13 Year(s)

₱ 22 - ₱ 32K p.m

Manila (Taguig, Makati)

Job Description

Key Skills

Banking Insurance BPO Voice Process International BPO Financial Services Strong Communication Skills (Verbal and Written)) Canadian Finance

3 candidate(s) have already applied for this Job. Apply now

CGI TAGUIG - WE ARE HIRING

Location: McKinley, Taguig

Work Setup: 100% Onsite

Shift: Fixed Night Shift

POSITION 1: CLIENT SERVICES AGENT

Salary Range: PHP 22,000 - 32,000

Job Description:

Handle client inquiries and concerns for a financial services account. Provide excellent customer service and resolve complex issues.

Qualifications:

- Open to HS Graduate Old Curriculum, SHS Graduate, College Undergraduate or Graduate

- Must have 2 years Call Center Experience

- Preferably with experience in Financial Services, Mutual Funds, Segregated Funds

- Strong Communication and Problem-Solving Skills

- Ability to Handle Complex Client Concerns

POSITION 2: BACK OFFICE PROCESSOR

Salary Range: PHP 22,000 - 30,000

Job Description:

Support back office operations for Canadian Wealth Management and Insurance accounts. Process transactions and assist with documentation.

Qualifications:

- Must be a College Graduate with Finance/Accounting Related Course

- Preferably with 2 years experience in Canadian Wealth Management, Insurance, or Financial Services

- Strong Communication and Interpersonal Skills

- Able to explain complex financial concepts with confidence

N/B

Kindly indicate the relevant experience in your resume clearly to avoid being automatically disqualified

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 110 - ₱ 116K p.m

Manila, Philippines

Details