Customer Service Representative - Taguig
Gratitude IncCustomer Service Representative - Taguig
Job Description
Key Skills
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Job Description
Job Description
- HMO on Day 1 with FREE 3 dependents!
Qualifications:
- At least COLLEGE GRADUATE. of any course
- o-1 year related experience, but fresh graduates are encouraged to apply!
- Can start ASAP.
- Must be ok with working on site - Taguig
Responsibilities:
- Able to work independently and efficiently to meet SLA
- Able to comprehend the request of the customer and meet the quality standard
- (1.) Attendance or Login Hours or Unscheduled Leave or SLA targets as per defined by the process
- (2.) Improving skill level through Self development or nominating training programs Skill reverification Tests
- (3.) Meet the defined Quality Scores. Innovation and Process Improvement
- (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- (5.) To consistently meet or exceed CSAT parameters as defined for the process.
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Role
Customer Service Executive
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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