Customer Service Representative | Up to 30k Signing Bonus

Gratitude Inc

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15 hours ago

Customer Service Representative | Up to 30k Signing Bonus

3-6 Year(s)

15 - 25 Thousand p.m

Manila (Cubao Quezon City)

Job Description

Key Skills

Customer Service BPO industry BPO Hiring BPO Call center good communication skills BPO/ITES

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Job Title: Customer Service Representative (CSR)

Work Arrangement: 100% On-site

Location: Cubao, Quezon City

Employment Type: Full-time

About the Role: We are urgently hiring Customer Service Representatives (CSRs) for our on-site operations in Cubao. This is an excellent opportunity for fresh graduates or experienced BPO professionals looking for immediate placement with a competitive salary package, ₱30,000 signing bonus, and a fast-track start date.

Key Responsibilities:

Handle inbound/outbound customer inquiries via phone, email, or chat

Provide accurate information, resolve issues, and ensure high customer satisfaction

Document interactions and follow standard operating procedures

Collaborate with team members to meet service level targets

Adapt to shifting schedules in a dynamic BPO environment

Qualifications:

Education & Experience (must meet one of the following):

At least 1 year completed in college + 2.5 years of BPO experience, OR

College graduate (any course) + 6 months of BPO experience

Willing to work on-site in Cubao

Flexible with shifting schedules (including nights, weekends, and holidays)

Strong English communication skills (verbal and written)

Basic computer navigation and typing skills

Customer-focused with problem-solving abilities

Compensation & Benefits:

Salary Range: ₱18,000 – ₱25,000 (based on experience)

Signing Bonus: ₱30,000 (payable upon regularization)

HMO, government benefits, and performance incentives

Paid training and career growth opportunities

Work Setup:

100% On-site (Cubao, Quezon City)

Shifting schedule (to be discussed during interview)

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Stephen Odebiyi

Recruiter - Gratitude Inc

NA, nigeria

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