Customer Support - Insurance Voice Account - EXL Pasay - Up to 22K
Gratitude IncCustomer Support - Insurance Voice Account - EXL Pasay - Up to 22K
Job Description
Key Skills
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JOB TITLE: Customer Support - Insurance Voice Account - EXL Pasay - Up to 22K
Location: Pasay City - Onsite
Salary: Up to PHP 22,000 Package
ABOUT THE ROLE:
Exciting opportunity for Insurance Voice Account (MENDOTA) at EXL Pasay! Earn up to PHP 22,000 package. This is an onsite role for experienced voice agents looking for a stable account.
WHAT'S IN IT FOR YOU:
Competitive salary package up to PHP 22,000
HMO coverage and paid leaves
Government-mandated benefits
Paid training and career development opportunities
Stable and long-term insurance account
YOUR ROLE:
Handle insurance customer inquiries via voice channel
Provide accurate information and assistance
Resolve customer concerns with empathy and professionalism
Meet quality and performance metrics
WHO WE'RE LOOKING FOR:
At least Senior High School Graduate
Minimum 1 year BPO Voice experience required
Excellent English communication skills
Strong customer service orientation
Willing to work onsite in Pasay City and on a shifting schedule
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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