Financial Account Customer Service Representatives
Gratitude IncFinancial Account Customer Service Representatives
Job Description
Key Skills
6 candidate(s) have already applied for this Job. Apply now
Financial Account Customer Service Representative
Salary Package: TBD
Work Setup: Shifting Schedule
Job Responsibilities
Handle customer inquiries related to financial accounts through phone, chat, or email.
Provide accurate information regarding account concerns, transactions, billing, and services.
Assist customers with troubleshooting basic technical concerns related to financial platforms or services.
Resolve customer issues efficiently while maintaining excellent customer satisfaction.
Document customer interactions and ensure proper account handling.
Follow company policies, compliance standards, and data privacy procedures.
Qualifications
At least High School Graduate.
Must have at least 6 months BPO experience in a Tech or Telco account.
Good communication and problem-solving skills.
Willing to work on a shifting schedule.
Basic computer navigation skills.
Can work in a fast-paced environment.
MUST NOT BE A FORMAL EMPLOYEE OF CONCENTRIX
Why Join Us?
Competitive salary package
Career growth opportunities
Dynamic and supportive work environment
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
HGS Bridgertowne -CSR Financial account
Gratitude Inc1 - 24 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Senior SAP ABAP Developer
Gratitude Inc8 - 10 Year(s)
140 - 150 Thousand p.m
Manila, Philippines
Insurance brokerage account -Cognizant company Taguig
Gratitude Inc2 - 15 Year(s)
10 - 15 Thousand p.m
Manila, Philippines
Multilingual Service Desk Analyst Estonia
Gratitude Inc1 - 8 Year(s)
60 - 70 Thousand p.m
Manila, Philippines
CSR Banking Account -Concentrix Makati
Gratitude Inc0 - 20 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
CSR video sharing account -Cognizant Vertis N
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
TL Spanish billingual Account -Cognizant
Gratitude Inc3 - 5 Year(s)
100 - 120 Thousand p.m
Manila, Philippines
UK Culture Coach urgent
Gratitude Inc3 - 5 Year(s)
55 - 60 Thousand p.m
Manila, Philippines
Customer service representative- FSL Taguig
Gratitude Inc1 - 15 Year(s)
20 - 30 Thousand p.m
Manila, Philippines