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Hiring: Tech Customer Success Specialist (Start ASAP!)

Gratitude Inc
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1 week ago

Hiring: Tech Customer Success Specialist (Start ASAP!)

2-3 Year(s)
₱ 30 - ₱ 40K p.m
Manila (Alabang Muntinlupa City)
Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Customer Service SAAS customer success

1 candidate(s) have already applied for this Job. Apply now

Our client base is expanding, and we need a tech-savvy Customer Success Specialist to guide them to victory! You will be the main point of contact for our SaaS users, helping them maximize value while keeping churn low. This is a fast-paced, onsite role with shifting schedules for a true customer advocate.

​What you bring to the table:

​A completed college degree.

​At least 2 years of proven success in a tech/SaaS Customer Success role.

​Deep knowledge of CS metrics, platforms, and top-tier customer service practices.

Readiness to work onsite at Alabang Muntinlupa city on shifting schedules and jump in right away.

Role

Customer Service Executive -Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Chinmaobi Chiawolamoke

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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