Hiring/us Telco specialist
Job Description
Key Skills
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We are looking for enthusiastic, customer-focused individuals to join our US Telco account. If you have a background in the BPO industry and are ready for a new challenge in the telecommunications sector, this is the place for you.
Requirements:
* Experience: Must have at least 6 months of BPO experience.
* Skills: Exceptional communication skills and the ability to multitask in a fast-paced environment.
As a Telco Specialist, you will be assisting customers with their telecommunications needs, including billing, troubleshooting, and plan management. The ideal candidate will be professional, resilient, and focused on providing a seamless customer experience during every call.
We provide a supportive and collaborative culture with clear pathways for career progression. We value our employees' hard work and provide the resources necessary to reach your performance targets. If you are ready to grow your BPO career with a dynamic, industry-leading team, we invite you to apply now.
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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