Microsoft Dynamics 365 CRM Developer
Gratitude IncMicrosoft Dynamics 365 CRM Developer
Job Description
Key Skills
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Role Overview
As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Microsoft Dynamics 365 Customer Relationship Management (CRM). Your typical day will involve developing and implementing CRM solutions to enhance customer relationships and streamline business processes.
Roles & Responsibilities
Assist in the design of software configuration and customization using Microsoft Dynamics 365 Customer Relationship Management (CRM) to meet business process design and application requirements
Expected to perform independently and become an SME
Required active participation/contribution in team discussions
Contribute to providing solutions to work-related problems
Develop and customize Microsoft Dynamics 365 CRM applications
Integrate CRM applications with other systems and platforms
Provide technical support and troubleshooting for CRM applications
Collaborate with stakeholders to gather requirements and define project scope
Stay updated on the latest CRM technologies and best practices
Qualifications
Educational & Experience Requirements:
Bachelor's Degree in Information Technology, Computer Science, or other related fields – required
3 or more years of experience in Microsoft Dynamics 365 Customer Relationship Management (CRM) – required
Experience in CRM modules such as:
Microsoft Dynamics 365 Customer Service
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Customer Insight Journey
Strong understanding of CRM development principles and best practices
Experience in customizing and configuring CRM solutions
Knowledge of CRM integration with other systems and applications
Ability to troubleshoot and resolve technical issues in CRM applications
Hands-on experience with the Power Platform (Power Automate, Power Apps, etc.) – required
Experience with .NET development and familiarity with SQL Server
Flexible to report onsite at any Manila office locations: Alabang, BGC, Cubao, and Mandaluyong City
Additional Requirements:
Open to applicants currently in the Philippines with the right to live and work in this country
Role
CRM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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