Multilingual Service Desk Analyst (Dutch & French)

Gratitude Inc

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2 hours ago

Multilingual Service Desk Analyst (Dutch & French)

2-5 Year(s)

Manila (Taguig)

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Job Description

Key Skills

Technical Support IT SERVICE DESK Fluent Dutch speaker Excellent written and oral communication skills Proficiency in French and English language

72 candidate(s) have already applied for this Job. Apply now

Are you fluent in Dutch and French and looking to grow your career in IT support? Join a global team where you’ll provide multilingual technical support, resolve user issues, and deliver exceptional customer service in a fast-paced service desk environment.

Whether you already have Service Desk experience or a strong technical support background, we’d love to hear from you.

What You’ll Do

* Provide technical support to end users via phone, email, and ticketing systems.
* Troubleshoot hardware, software, and application-related issues.
* Resolve user requests while delivering an excellent customer experience.
* Document, track, and manage incidents following established processes.
* Collaborate with internal teams to ensure timely issue resolution.

What We’re Looking For

* Fluent in Dutch and French (spoken, written, and reading).
* At least 2 years of Technical Support or IT Help Desk experience.
* Strong troubleshooting, communication, and customer service skills.
* Willing to work onsite in Taguig City on a shifting schedule.
* Candidates with PRV, TRV, or those requiring a work visa are welcome to apply.

Why Apply?

* Competitive salary package
* Visa sponsorship available for qualified candidates
* Opportunity to work in a global IT support environment
* Career growth and continuous learning opportunities

Apply Now

If you’re fluent in Dutch and French and have a passion for technical support, submit your updated CV today.

Only shortlisted candidates will be contacted.

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Rabiat Abdullahi

Recruiter - Gratitude Inc

NA, nigeria

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