Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
10 candidate(s) have already applied for this Job. Apply now
We are Hiring!
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati, Davao
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
HC: (1) Davao, (1) Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
WFM
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
(1)1779518976.jpg)
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
3 - 24 Year(s)
₱ 80 - ₱ 100K p.m
Davao, Philippines
0 - 2 Year(s)
₱ 23 - ₱ 28K p.m
Davao, Philippines
CSR Sales Account -Davao
Gratitude Inc0 - 8 Year(s)
₱ 15 - ₱ 20K p.m
Davao, Philippines
Healthcare &Telco customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 30K p.m
Davao, Philippines
QUALITY ASSURANCE MANAGER - TELCO | ONSITE DAVAO CITY
Gratitude Inc3 - 15 Year(s)
₱ 80 - ₱ 100K p.m
Davao, Philippines
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER AGENT)
Gratitude Inc0 - 1 Year(s)
Confidential
Davao, Philippines
0 - 2 Year(s)
₱ 20 - ₱ 30K p.m
Davao, Philippines
Customer service executive
Gratitude Inc0 - 2 Year(s)
₱ 20 - ₱ 35K p.m
Davao, Philippines
Telco | Financial
Gratitude Inc1 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Davao, Philippines
Quality Assurance Manager-Telco
Gratitude Inc2 - 3 Year(s)
₱ 80 - ₱ 100K p.m
Davao, Philippines