Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati, Davao
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
HC: (1) Davao, (1) Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Kindly answer the Pre-Screening questions as comments while applying
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
WFM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
SAP OTC Consultant Lead Urgent
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
HR ServiceNow Application Specialist
Gratitude Inc5 - 6 Year(s)
Confidential
Manila, Philippines
Operations Lead-QC
Gratitude Inc10 - 26 Year(s)
₱ 100 - ₱ 125K p.m
Manila, Philippines
URGENTLY HIRING FOR CSR
Teleperformance0 - 20 Year(s)
Confidential
Manila, Philippines
BPO CALL CENTER AUTOMOTIVE ACCOUNT in Alabang Location
Gratitude Inc0 - 10 Year(s)
₱ 15 - ₱ 35K p.m
Manila, Philippines
1 - 3 Year(s)
Confidential
Manila, Philippines
CSR -GDS Travel account -WNS Bridgertowne
Gratitude Inc1 - 19 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Portfolio Analyst
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
Operations Supervisors
Gratitude Inc1 - 5 Year(s)
₱ 25 - ₱ 40K p.m
Manila, Philippines
Customer Service Representative (Medical)
Gratitude Inc1 - 2 Year(s)
₱ 25 - ₱ 33K p.m
Manila, Philippines