USRN Training Program Manager | Non-Voice

Gratitude Inc

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1 week ago

USRN Training Program Manager | Non-Voice

1-7 Year(s)

₱ 75 - ₱ 85K p.m

Cebu Central Visayas, Pampanga, Davao

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Job Description

Key Skills

USRN Utilization Management USRN Trainer

33 candidate(s) have already applied for this Job. Apply now

Job Title: USRN Training Program Manager

Account: Hartford Account

Compensation: PHP 75,000 – PHP 85,000 Total Package + Benefits

Work Setup: Temporary WFH | Shifting Schedule

Locations: BGC Taguig | Cebu | Davao | Clark, Pampanga

Headcount: 1 (Immediate Start)

Shape the Next Generation of Clinical Talent

Are you a licensed USRN with a passion for teaching, leadership, and operational excellence? We are seeking a USRN Training Program Manager to lead learning strategies for our Hartford Account. Combine your clinical depth and training expertise to design high-impact learning paths, mentor medical professionals, and drive performance across Utilization Management operations.

Key Responsibilities

Strategic Training Delivery: Lead clinical training programs utilizing the Kirkpatrick Model to ensure high knowledge retention and operational readiness.

Clinical Capability Building: Act as Subject Matter Expert across Utilization Review, Coding, and CPO workflows, embedding clinical best practices into daily operations.

Performance & Leadership: Supervise and mentor trainers, track learning analytics, and align training outcomes directly with client KPIs and regulatory standards.

What We Look For

Credentials & Education:

Active USRN License (Any US State/Territory) with unencumbered status.

Graduate of an accredited Nursing (RN) or Doctor of Medicine (MD) program with active PH and/or US licensure.

Required Experience:

1+ year of clinical, hospital, or bedside nursing experience (ER, ICU, Ortho, Rehab, or Neuro preferred).

2+ years in Utilization Management / Utilization Review.

2+ years in a managerial or supervisory role leading clinical teams or OD processes.

1+ year as a dedicated Trainer in a BPO/CPO healthcare setup.

Core Skills:

Practical knowledge of Kirkpatrick Learning Effectiveness principles (teaching certifications are a strong plus).

Tech-savvy with strong command of Microsoft Office tools and training metrics management.

Ready to build elite USRN teams? Click Apply Now to submit your application directly.

Role

Training Manager

Timings

Flexible (Permanent)

Industry

Health/Fitness/Wellness

Work Mode

Temporary WFH

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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