Spanish Customer Support Executive B2B B2C collections for MNC IT Client Gurugram

Gratitude Inc

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2 weeks ago

Spanish Customer Support Executive B2B B2C collections for MNC IT Client Gurugram

1-3 Year(s)

₹ 50 - ₹ 60 Thousand p.m

Gurugram

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Job Description

Key Skills

International BPO At least 1 year Spanish work experience

174 candidate(s) have already applied for this Job. Apply now

Role/Skill: Team Member- Spanish
Location: Gurgaon
Language Required: Spanish
Location: Gurgaon
Experience: 1-3 Years
Band: BPO 1/2
Salary: 6-7 LPA

JOB REQUIREMENT:
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written Spanish language along with English skills.
Prior International voice experience –B2B/B2C Collections.
Calling for payment on overdue invoices for buckets in scope
Doing maintenance on the account
Handling accounts / payment queries from accounts payable team
Interaction with other teams - billing, originations etc.
Payment application
Handling disputes and resolution
Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
Basic Excel based reporting and analysis on assigned inventory
Daily task list wrt regular TCS activities

**Ex TCS Employees can't apply
PAN and DOB are required for profile creation**

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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