Supply Chain Team Lead / Operations Manager
Gratitude IncSupply Chain Team Lead / Operations Manager
Job Description
Key Skills
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Location: Mumbai
Experience: 4–8 Years
Salary: Up to 9 LPA
Shift: Rotational / Night Shift
The Opportunity
We’re looking for an experienced Supply Chain Team Lead / Operations Manager to manage SCM operations, team performance, client relationships, procurement activities and operational delivery.
What You’ll Do
Manage Supply Chain, Sourcing & Procurement operations.
Lead, motivate and develop team members.
Monitor delivery, quality, productivity and exception handling.
Manage client relationships and stakeholder communication.
Identify and mitigate operational risks.
Oversee contract administration and day-to-day procurement activities.
Ensure operational and business objectives are achieved.
Conduct process training and employee assessments.
Manage workflow, escalations and issue resolution.
Support domestic and international suppliers/customers.
What We’re Looking For
5–7+ years of SCM experience, preferably in Sourcing & Procurement.
4–8 years of overall relevant experience.
Experience in team handling, operations management and performance monitoring.
Strong knowledge of supply chain and procurement processes.
Experience managing domestic and international suppliers/customers.
Strong client relationship, communication and stakeholder-management skills.
Experience in risk identification, contract administration and escalation management.
Bachelor’s/Master’s degree in B.Com, BMS, BBA, MBA or related field preferred.
Willingness to work rotational/night shifts.
Interested? Send your updated CV highlighting your SCM, Sourcing & Procurement, team management and client-handling experience.
PAN and DOB are required for profile creation.
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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