Talent Services Analys
Gratitude IncTalent Services Analys
Job Description
Key Skills
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Job Title: Talent Services Analyst
Location: Mumbai
Experience: 4–6 Years
Employment Type: Full-Time
Salary: Up to ₹9 LPA
Band: BPO 2/3
Role Overview
TCS is looking for a Talent Services Analyst to support HR Operations and Talent Services by managing employee queries, HR transactions, learning administration, leave management, quality assurance, and employee data management. The role also involves HR Helpdesk support, reporting, coaching associates, and ensuring accurate HR service delivery in a US shift environment.
Key Responsibilities
Manage HR Operations and Talent Services activities.
Handle employee queries through HR Helpdesk, email, and calls.
Support Leave Management and Learning & Development administration.
Perform quality checks on HR transactions.
Coach and improve associate performance.
Maintain employee confidentiality and data privacy.
Support Oracle HCM and HR systems.
Prepare HR reports and MIS.
Manage employee data and HR documentation.
Ensure SLA compliance and timely issue resolution.
Support HR Operations across international workforce environments.
Required Skills & Qualifications
4–6 years of HR Operations experience.
HR Query Management.
HR Helpdesk.
Email Management.
Leave Management.
Learning & Development Administration.
Quality Checking.
Oracle HCM (preferred).
HR Operations.
MS Excel.
Strong communication and analytical skills.
Coaching skills.
Preferred Skills
Oracle HCM
International Workforce Administration (WFA)
Global Employee Data Management
HRBP Support
HR Reports
MIS Reporting
Multi-state Tax Compliance
Employee Data Management
Process Improvement
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Application Process
To proceed with your application, please complete the AI Assessment using the link below.
Assessment Link: https://myglit.com/lateral/cref/efa9c14d18
Role
Generalist HR
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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