Customer Success Specialist-(Mandarin)
Gratitude IncCustomer Success Specialist-(Mandarin)
Job Description
Key Skills
Be the first to apply for this job. Apply now
Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality
Responsibilities
Ensure all communication is handled professionally and promptly but with a human touch across all channels
Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
Meet targets and requirements set by the client and management.
Appropriate knowledge and information shared by the client and management team.
Take the extra mile to engage with consumers
Site: Georgetown OR Bayan Lepas OR KL
Salary: RM 2800- RM 3300
Georgetown
RM 2800 - RM 3300
Mon - Fri | 9am - 10pm
Sat- Sun | 9am - 6pm
PENANG
RM 2800 - RM 3300
Night Shift Allowance : 30RM/Day
KPI : 200RM to 500 RM
24 *7 Rotational Shift
PENANG
RM 2800 - RM 3300
11am - 8pm
2pm - 11pm
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Senior Sales Admin - Urgent Hiring
Gratitude Inc5 - 6 Year(s)
Confidential
Selangor, Malaysia
Customer Service Representative
Gratitude Inc0 - 14 Year(s)
Confidential
Kuala Lumpur, Malaysia
Hiring For Vietnamese Accountant in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
10 - 50 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Advisors - Gaming(Native Indonesian)
Gratitude Inc2 - 3 Year(s)
3 - 5 Thousand p.m
Kuala Lumpur, Malaysia
Game Ambassador - Mandarin Speaking
Teleperformance0 - 1 Year(s)
2 - 3 Thousand p.m
Pulau Pinang, Malaysia
Hiring For Night shift Call Center in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
20 - 80 Thousand p.m
Kuala Lumpur, Malaysia
CSR - Mandarin Speaker - Hotel booking platform
Gratitude Inc0 - 1 Year(s)
Confidential
Pahang, Malaysia
Customer Service
Gratitude Inc0 - 2 Year(s)
2 - 5 Thousand p.m
Kuala Lumpur, Malaysia
Call Center Executives - Mandarin/Cantonese Speakers
Gratitude Inc1 - 3 Year(s)
2 - 3 Thousand p.m
Selangor, Malaysia
Senior Sales Admin
Gratitude Inc3 - 4 Year(s)
3 - 5 Thousand p.m
Selangor, Malaysia