Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Read to the end…
Location: Makati/Davao/Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Please ensure that you answer all the pre screening questions while sending your resume.
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
0 - 2 Year(s)
Confidential
Manila, Philippines
Banking/ Financial account
Gratitude Inc1 - 4 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
(URGENT) WFM Software Administrator 1 -NCLH
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
Csr Financial Account-Taskus pasig
Gratitude Inc1 - 18 Year(s)
₱ 18 - ₱ 34K p.m
Manila, Philippines
3 - 4 Year(s)
Confidential
Manila, Philippines
CSR Travel Account -EXL MOA
Gratitude Inc1 - 21 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
SPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT
Gratitude Inc1 - 22 Year(s)
₱ 95 - ₱ 100K p.m
Manila, Philippines
PATIENT CARE COORDINATOR (PCC ACCOUNT)
Gratitude Inc0 - 27 Year(s)
₱ 18 - ₱ 25K p.m
Manila, Philippines
CSR Multilingual Language - Khmer (Cambodia)
Gratitude Inc0 - 13 Year(s)
₱ 100 - ₱ 113.35K p.m
Manila, Philippines
MASSIVE HIRING – CONTENT MODERATION ACCOUNT
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines