Delivery Manager – HRIS

Gratitude Inc

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1 month ago

Delivery Manager – HRIS

7-10 Year(s)

₹ 1.6 - ₹ 1.65 Lacs p.m

Hyderabad

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Job Description

Key Skills

Analytical Leadership Stakeholder Management Problem-Solving Skills

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Hiring: Delivery Manager – HRIS

Location: Hyderabad
Experience: 7–10 Years
Band: BPO 6
Salary: Up to ₹20 LPA

Job Requirements:

7–10 years of experience in HR Operations, HRIS Delivery, or HRO Service Management.
Strong hands-on experience with Oracle HRMS and SAP SuccessFactors.
Good understanding of US Payroll statutory compliance, taxation, and reporting.
Experience in HRIS implementation, enhancement, and system optimization.
Strong knowledge of HR operations, payroll processes, and service delivery.
Excellent stakeholder management, leadership, analytical, and problem-solving skills.
Graduate/Postgraduate in HR, IT, Finance, or a related field.
HRIS or Payroll certifications are preferred.

Key Responsibilities:

Lead end-to-end HR service delivery with a focus on HRIS-driven operations.
Ensure adherence to SLAs, KPIs, and service delivery standards.
Manage HRIS platforms, including Oracle HRMS and SAP SuccessFactors.
Ensure compliance with US payroll statutory requirements and reporting.
Drive automation, digital transformation, and process improvement initiatives.
Monitor HR data accuracy, reporting integrity, and audit readiness.
Act as the escalation point for HRIS and payroll-related issues.
Collaborate with HR, Payroll, IT, Finance, and client stakeholders for seamless service delivery.
Support governance reviews and continuous service improvement initiatives.

Mandatory Notes:

Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Apply Here:

Questionnaire Link: https://myglit.com/lateral/cref/4d775dae07

Note: Filling out the questionnaire form is mandatory. Only candidates who complete the form will be considered for further processing.

Role

Operations Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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