Customer Success Specialist - Taiwanese
Gratitude IncCustomer Success Specialist - Taiwanese
Job Description
Key Skills
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Location: George Town, Penang Shift: 5 working days (rotational shift)
Key Highlights:
- Immediate Joiners
- Experience Working Abroad in a Multi-Cultural & International Company
- Young, Energetic, and Supportive Team
- Attractive Salary and Incentives
Requirements:
- Bachelor’s Degree or equivalent (diploma) in any discipline.
- Minimum of 6 months to 1 year of call center experience.
- Fluent in Mandarin and proficient in English (reading, writing, speaking, and aural comprehension).
- Professional handling of queries and objections.
- Passion for communication and interpersonal skills are crucial.
- Demonstrated critical thinking, a proactive attitude, and composed communication in challenging situations.
- Customer service orientation.
- Minimum typing speed of 40 wpm with a 90% accuracy score.
- Computer literate with proficiency in Microsoft Windows and Microsoft Office.
Qualifications:
- Freshers or experienced Taiwanese.
- Good English proficiency level (B2).
Compensation:
- Salary ranges from MYR 5,500 to MYR 7,000, with a housing allowance of MYR 600.
- Inclusive of a flight ticket and a 1-week hotel stay.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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