Telesales Executive - Tagalog Speaking (Based in Bangkok)
Job Description
Key Skills
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Job Details
- Location: Bangkok, Thailand
- Shift: 9:00am to 18:00 pm (Monday to Friday)
Who is Teleperformance Thailand?
Teleperformance Thailand support local economies by engaging them with an ever-evolving digital world. Teleperformance in Thailand, we are focused on designing and delivering advanced business solutions for global BPO clients. Teleperformance is committed to replicating models of global success, deepening ties with existing clients, and propelling
Responsibilities
- Effectively deliver required revenue targets,
- Present the Hotel Virtual Presentation consistently and accurately,
- Maintain current Hotel Virtual Presentation information and materials,
- Be an active and punctual participant in all Virtual Presentation and meetings,
- Support the company's marketing strategies,
- Treat all guests whether they purchase or not with the utmost respect and courtesy ensuring high quality levels of customer satisfaction,
- Set and review performance goals weekly, monthly, quarterly, and yearly,
- Ensure that all times you represent the company in an ethical, moral, and professional manner, ensuring that the company and its associated brands are not compromised,
- Adhere to the “New Owner" quality assurance and follow up procedures as determined by your direct report,
- Respect and participate with your colleagues to maintain a ‘one team' ethos.
Qualifications:
- Excellent verbal and written communication skills in Tagalog and English to clearly convey the benefits of Hotel's ownership products and answer client questions.
- A strong ability to close deals, handle objections, and effectively persuade potential clients to purchase the Hotel products.
- The ability to build rapport with potential clients, establish trust, and maintain positive relationships.
- Skillful negotiation to find mutually beneficial solutions that meet the client’s needs and the company’s objectives.
- In-depth understanding of the company's ownership products and services offered, including amenities, locations, pricing, and ownership details
- Knowledge of the vacation industry, trends, and competitors to effectively position your products offerings.
- Efficiently manage time and prioritize tasks to handle multiple leads and clients simultaneously.
- Proficiency in using online sales presentation software, customer relationship management (CRM) systems, and other relevant tools as need
- The ability to create compelling and informative online presentations to showcase the benefits of the Hotel’s products.
#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard
Role
Telesales
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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