Gratitude Inc banner
Gratitude Inc logo

(Active Openings) German-Customer Service Officer International Process IT Company

Gratitude Inc
4095 Views
1 day ago

(Active Openings) German-Customer Service Officer International Process IT Company

1-8 Year(s)
₹ 70 - ₹ 90 Thousand p.m
Navi Mumbai
Navi Mumbai

Job Description

Key Skills

Strong communication and interpersonal skills Atleast 1 year BPO Customer Service B2 or above in german language Strong attention to detail, and organizational skills Excellent Communication, Customer Service and Empathy Skills

238 candidate(s) have already applied for this Job. Apply now

The role is open to candidates from any domain or background, provided they have completed at least **15 years of education (10 + 2 + 3)** and possess strong German speaking and writing skills. The role will support HR operations activities in the **Hire to Retire (HRO)** process and requires flexibility for 24/7 shift timings.

Budget: 11LPA

## Key Responsibilities:

* Support **HR Operations / Hire to Retire (HRO)** process activities
* Handle communication and support tasks in **German language**
* Coordinate on HR operational activities and process-related tasks
* Work with internal teams while maintaining process accuracy and timelines
* Use **MS Office** for operational and reporting tasks
* Support day-to-day HR process execution in a work-from-office environment

## Required Skills:

* Strong proficiency in **German speaking and writing**
* Good communication skills
* Experience or understanding of **HR Operations / Hire to Retire**. Experience here in HR Operations is not complusory
* Working knowledge of **MS Office**

## Eligibility Criteria:

* Minimum **15 years of education** completed (**10 + 2 + 3**)
* Open to candidates from **any domain or background**
* Must hold **B2 / C1+ level certification in German language**

## Shift Timings:

* **1 PM to 11 PM IST**
* Should be comfortable with **24/7 flexible shift timings**

## Work Mode:

* **Work from Office**

## Office Location

* **Bengaluru (Whitefield)**

## Experience / Band:

* **BPO 1 / 2 / 3**
* **1 to 8 years** of experience

## Preferred Candidate Profile:

*​Notice Period:  30 Days​

* Candidate with strong German communication skills
* Comfortable working in HR operations / backend support environment
* Flexible for shift-based work
* Able to manage operational tasks with accuracy and professionalism

 



**Graduation is compulsory**
**Former and/or current TCS/Tata employee is not accepted**
**Reject if "German" is not stated on CV**
**B2 German Language is required**

Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

8+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

7 - 10 Year(s)

Minimum 2 years of experience in preparing pharmacovigilance alliance agreements Experience in Global Delivery Model Experience in Contract Billing and Service Billing modules

Confidential

Noida, India

12 - 20 Year(s)

Oracle Stakeholder Management SAP SuccessFactors modules

₹ 12 - ₹ 1.35 Lacs p.m

Hyderabad, India

Company logo

SME - CA/CFA

Gratitude Inc

7 - 10 Year(s)

CA /CFA, Capital Market Domain Knowledge Capital Market / Stock Market, Equity / Fixed Income, Financial Planning and Analysis Knowledge are must

Confidential

Kolkata, India

4 - 7 Year(s)

Proficient in MS Office Analytical and Problem-Solving Skills 2 years of insurance accounting experience in processing payments or commissions to sales individuals

₹ 50 - ₹ 55 Thousand p.m

Pune, India

1 - 10 Year(s)

Excellent written and verbal communication skills. Strong MS Office and Excel skills. Customer-centric mindset.

Confidential

Mumbai, India

5 - 8 Year(s)

Customer Service Networking Problem Solving

₹ 50 - ₹ 75 Thousand p.m

Pune, India

1 - 10 Year(s)

Inbound BPO HRO Setup BPO Skills

₹ 25 - ₹ 40 Thousand p.m

Bangalore, India

2 - 5 Year(s)

Italian - Read, Understand and Translate

₹ 8 - ₹ 9 Lacs p.m

Delhi, India

2 - 5 Year(s)

Customer Service Documentation ERP

₹ 60 - ₹ 75 Thousand p.m

Delhi, India

2 - 10 Year(s)

Accounts Payable BPO call centre Knowledge of MS Office – Excel, PowerPoint, Word

₹ 50 - ₹ 55 Thousand p.m

Gurugram, India