Business Analyst - Telecom
Job Description
Key Skills
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Hiring for a leading Client for the role of Business Analyst (Australian Shift) for location at Hyderbad/ Bangalore/ Pune:
Highly desirable -
a. Previous Telstra experience would be a great plus
b. Agile @ Scale
c. DevOps
Min BA expierience 7 years
a. Must Have:
i. Telecommunication OSS domain
ii. Customer journey for pre-sales & sales
iii. JIRA, Confluence, Atlassian Plan (Advanced roadmaps)
b. Good to have:
i. Customer centric design
ii. Knowledge about AWS platform based application
iii. Knowledge about Addressing & Service qualification domain
iv. Draw.io or BPMN tools
v. Splunk
vi. Postman
- Maximum 30 days notice will be considered
- Telecom domain is a must
CTC : 18 - 25 lacs
Note: Australian shift means it would be morning shift starting at 7 am.
Role
Business/EDP Analyst
Timings
Australian Shift (Permanent)
Industry
Telecom / ISP
Work Mode
NA
Process
Semi-Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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