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Customer Relations Officer

Gratitude Inc
2858 Views
15 hours ago

Customer Relations Officer

0-2 Year(s)
Thane (Thane)
Thane (Thane)

Job Description

Key Skills

BPO Voice Process International BPO Strong Communication Skills (Verbal and Written)) Blended Process

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We’re seeking a proactive Customer Relations Officer to support customers in a blended process involving Australian voice interactions and digital communications.



Responsibilities:




  • Provide detailed product guidance and resolve issues promptly.

  • Handle trouble tickets and escalate concerns effectively.

  • Promote digital tools for self-service.



Qualifications:




  • Bachelor’s degree with excellent communication skills in Australian voice.

  • Flexibility to work rotational shifts, including weekends.

Role

Customer Service Executive

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Varshini Siyyadri

Recruiter - Gratitude Inc

NA, india

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500+ Posts

Interview Tips

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