Customer Service Associate (U.S Banking Process)

Gratitude Inc

2528 Views

18 hours ago

1-10 Year(s)

Mumbai

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Job Description

Key Skills

Customer Service customer service analyst

341 candidate(s) have already applied for this Job. Apply now

Customer Service Associate (U.S Banking Process)

Key Responsibilities

Responding to customer complaints

Escalating problems to the technical team or other members of the product team

Updating customer information in the company database

Providing information about new and existing products and services

Tracking and processing new orders and refunds

Making sales and processing payments, when necessary

Performing administrative tasks as assigned by the Supervisor

Requirements

Graduates with 9 months of International BPO Voice Experience / Undergrads with 18 months of International BPO Voice Experience

Excellent Communication is a must

Experience Letters are mandatory for all the Organizations

Role

Banking - Corporate

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Alfred Atemo

Recruiter - Gratitude Inc

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