Customer Service Executive (English + Mandarin)

Gratitude Inc

993 Views

20 hours ago

3-4 Year(s)

₹ 3 - ₹ 8 Thousand p.a

Mumbai, Kolkata

Job Description

Key Skills

Mandarin BPO Voice Process International BPO Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English

9 candidate(s) have already applied for this Job. Apply now

Role: Team Member – Voice requirement - Mandarin Language

Band: BPO 3 (upto 8 LPA)

Location: Mumbai / Kolkata

CANDIDATE SHOULD HAVE EXPERIENCE AS A CUSTOMER SERVICE REPRESENTTIVE (ENG + MAND) FOR ATLEAST 2 YEARS

Please find below the JD:

Proficient in Mandarin Writing, Comprehension and Speaking skills as well and equivalent ability & capability in the English language as well; as this resource will be catering to the following channels of customer service:

Inbound Voice Queue

Email Queries received from the customer

Respond to the customer queries received in Mandarin (subject to the request from the customer to respond in Mandarin)

Role

Associate/Senior Associate -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Peter Agaba

Recruiter - Gratitude Inc

NA, nigeria

5+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

WFM Analyst IT Company

Gratitude Inc

2 - 5 Year(s)

Hands-on experience in forecasting, scheduling, capacity planning, and real-time management.

₹ 50 - ₹ 60 Thousand p.m

Hyderabad, India

Details

HRIS Analyst

Gratitude Inc

1 - 6 Year(s)

Problem solver Analytical Skills HRIS

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India

Details

Procure to Pay (P2P) Support & Dispute Management Analyst

Gratitude Inc

1 - 5 Year(s)

Strong handson experience in P2P / Accounts Payable operations Working knowledge of P2P systems Knowledge of einvoicing models and invoice validation rules

₹ 50 - ₹ 60 Thousand p.m

Bengaluru, India

Details

PROCUREMENT OPERATIONS - FRENCHfre

Gratitude Inc

2 - 14 Year(s)

French Language procurement French and English speaker

₹ 65 - ₹ 70 Thousand p.m

Hyderabad, India

Details

PTP Analyst

Gratitude Inc

2 - 4 Year(s)

Microsoft Excel SAP Invoice processing

₹ 50 - ₹ 55 Thousand p.m

Noida, India

Details

DERM Lead

Gratitude Inc

9 - 15 Year(s)

LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage. Atleast 4 years of experience as Lean Six Sigma or Transformation professional for FAO processes is must

₹ 1.42 - ₹ 1.67 Lacs p.m

Hyderabad, India

Details

Portuguese Data Analyst – Finance & Accounting

Gratitude Inc

5 - 8 Year(s)

ms excel Portuguese Financial Analysis

Confidential

Thane, India

Details

Spanish Customer Service

Gratitude Inc

1 - 7 Year(s)

Customer Service Oracle spanish language

Confidential

Chennai, India

Details

Benefits Specialist – Darwin

Gratitude Inc

5 - 7 Year(s)

Piloted

₹ 3 - ₹ 4 Thousand p.m

Mumbai, India

Details

Accounts Payables - Premium Payable

Gratitude Inc

4 - 7 Year(s)

Proficient in MS Office Analytical and Problem-Solving Skills 2 years of insurance accounting experience in processing payments or commissions to sales individuals

₹ 50 - ₹ 55 Thousand p.m

Pune, India

Details