Customer service executive

Gratitude Inc

557 Views

18 hours ago

1-2 Year(s)

₹ 2 - ₹ 4 Thousand p.a

Mumbai

Job Description

Key Skills

Customer Service BPO Voice Process Communication Skills BPO Skills BPO Operations BPO industry good communication skills COMPUTER SKILL

3 candidate(s) have already applied for this Job. Apply now

-Managing a team of representatives offering customer support

-Overseeing the customer service process.

-Monitoring the work of individual representatives and of the team.

-Conducting quality assurance surveys with customers and providing feedback to the staff.

-Possessing excellent product knowledge to enhance customer support.

- Salary 30k-39k

Requirements

- 1-2 year international voice process experience

-Excellent interpersonal and written and oral communication skills

-Ability to lead a team.

-Knowledge of CRM systems.

-Computer skills

- All previous experience documents are required

- Location Vikhroli

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Zobiya Shaikh

Recruiter - Gratitude Inc

NA, india

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